Privacy Policy

Dallas Tech Pros ("we", "us", "our") provides IT support and managed services to small and medium businesses. We respect your privacy and are committed to protecting personal information we collect in the course of providing our services and operating this website.

Information we collect

• Contact information: name, email address, phone number and other details you provide when you contact us or request a quote.
• Service data: information necessary to provide support (device names, IP addresses, system configuration) when you engage our services.
• Usage data: automatic logs from our website (IP address, browser type, pages visited) used to troubleshoot and improve the site.

How we use your information

• To respond to inquiries, provide support and deliver contracted services.
• To send administrative messages, service updates and security notices related to services you purchase.
• To detect and prevent fraud, abuse, or other security incidents.

Cookies and similar technologies

We use minimal cookies for site functionality (session cookies) and analytics. You can control cookies through your browser settings. We do not use cookies to collect sensitive personal data.

Data sharing and third parties

We do not sell personal data. We may share information with trusted third parties who assist with email delivery, hosting, or analytics; such parties are contractually required to protect your data. We may disclose information if required by law or to protect our rights.

Security

We implement reasonable administrative, technical, and physical safeguards appropriate to the data we hold. For customer systems we manage, we follow best-practice hardening, monitoring, and backup procedures. No system is 100% secure; if a breach occurs, we will notify affected parties as required by law.

Retention

We retain personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. To exercise these rights, please contact us at the address below.

Children

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children.

Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

• Email: [email protected]
• Address: Dallas, TX (for service inquiries, please use our contact form)

Changes to this policy

We may update this policy from time to time. We will post the updated policy on this page with a revised "Last updated" date.