We started this company because IT support was broken.
Hold music. Ticket numbers instead of answers. Contracts that lock you in for years. We built Dallas Tech Pros to be the opposite of that: real engineers, based in Dallas, who pick up the phone.
We keep your business running.
Not a slogan, an operating principle: monitored backups, patched systems, and a team that answers before a small problem becomes a shutdown. The businesses that call us after a bad week almost always had a warning sign they didn't have anyone watching for.
Fix it once. Explain it plainly. Move on.
We work with small and medium businesses across Dallas-Fort Worth that need technology to simply work, from the network and servers in the back office to the software their team uses every day. No jargon, no upsells, no surprise invoices.
Our engineers cover Linux and Windows, cloud and on-prem, and everything from a jammed printer to a full AWS migration. That range means one call usually solves the problem, instead of being bounced between vendors.
1 team
Linux, Windows, cloud, and custom software, no bouncing between vendors
M2M
Month-to-month managed plans, no long-term contract
Direct
You talk to the engineer doing the work, not a dispatcher
Dallas
Locally based, on-site when it matters, not a call center overseas
We're a newer business, building our track record in public.
We'd rather tell you that than invent a star rating. As clients come on board, we'll link real, verifiable reviews here instead of a number nobody can check.
Run by an engineer, not a call center.
Dallas Tech Pros is owned and run by Younis Amedi, a cloud security and infrastructure engineer with 10+ years hardening Linux systems and AWS environments, including work in government-grade environments where downtime and security gaps aren't an option.
That's the same standard applied here, whether the job is a five-person office's file server or a full network rebuild. Younis also runs EWR Tech, a sister software and IT company, and writes about infrastructure and security at younisamedi.com.
Real certifications, not a logo wall.
The same standards used in regulated, high-stakes environments, applied to every managed client, not reserved for the accounts big enough to demand it.
Security
CompTIA Security+
Networking
Cisco CCNA
Linux
Red Hat Enterprise Linux
Cloud
AWS Certified
Experience that shows up in how we work.
Not headcount for headcount's sake, growth that comes from clients staying because the work holds up, not because a contract locks them in.
Senior engineers, direct access
Your account is handled by the people who hold these certifications, not routed through a tiered support queue to reach them.
Built for scrutiny, not just small jobs
The hardening and security practices we use are the kind built to survive an audit, applied here as standard, not an upsell.
Local, and easy to check up on
Based in Dallas, with a real address and a team you can actually meet, not a reseller for a call center somewhere else.
A short list of things we won't do.
No hold queues
If you call, a person answers. If they can't help immediately, you get a callback window you chose.
No lock-in contracts
Managed plans run month-to-month. We keep clients by being useful, not by trapping them.
No vague invoices
You'll always know what you're paying for and why, before the work starts.
Based in Dallas, on-site across DFW.
Most of our work is remote, same as any modern IT provider, but we're close enough to show up in person when that's what a problem actually needs. We regularly work with businesses in Plano, Frisco, Fort Worth, Irving, Richardson, and Arlington, in addition to Dallas itself.
Know a business that needs better IT?
Referrals are how most of our clients find us in the first place. If you know a business that's fed up with their current setup, tell them to mention your name, we have a referral program worth asking about.
Ask About ReferralsWant to talk before you commit to anything?
A quick call costs nothing and usually settles the question fast.